This will help passive and active jobseekers find better jobs
· To win the trust of clients and colleagues
· Greet customers and prospective customers with warm smile
· Manage customer, building management, vendors
· Ensuring corporate standards are being maintained
· To resolves issues by quick thinking and action
· Answer phone calls by given script professionally in English, Bangladesh & Hindi languages.
· Resolving customer complaints via meeting, phone and email
· Consistently following up on pending matters without reminders till completion
· Assists with complaints, request and suggest solutions when a product malfunctions
· Manage internet, IP PABX, billing, card access, billing systems
· Inform tenants/clients of promotions, upselling products and services
· Preparing month end reports
· Work with call centre manager and colleagues to ensure great service
· Data collection for sales, market research
· Sales support
· Prefer with sales experience
Other
Sales / BD
CUSTOMER SERVICE EXECUTIVE
MOBILE MONEY INTERNATIONAL SDN BHD www.mobile-money.com Mobile Money International Sdn Bhd is a dynamic & innnovative Mobile Payment Gateway Service Provider in Malaysia. |
DING KING CHIENG
MOBILE MONEY INTERNATIONAL SDN BHD
0380730318