This will help passive and active jobseekers find better jobs
Reporting to:
Assistant Manager - Training
Qualification: Graduate from a reputed Institute or University in any discipline
Location: Hyderabad
Key Resonsibilities:
Should be a AR process & system expert for the client aligned with
Should clear the certification program
To conduct training on pre process, process & systems for new hires as well as refresher training for existing staff
Need to be updated with process updates, quality parameters & system enhancementsp
To be able to coach new hires/existing staff & monitor their progress
Will be responsible for the new hires till completion of OJTMaintain Daily, weekly & monthly MIS reports for the training team
Accountable for training deliverables like yield, training quality and training on time when training a new hire batch
Coordinate with Assistant Manager/Manager Training to create training modules and update training modules basis the updates
Maintain Daily, weekly & monthly MIS reports for the training team
Will have a blended profile when not in a batch, 4 hrs production & 4 hrs training. Training activities to
be assigned by
the manager. Should ensure that there are no HIPAA violations and adhere to the ISO guidelines
Experience and Qualifications:
Work experience of minimum 12 months on the floor or 6 months on the floor plus 2 year experience in the healthcare industry
AR experience is preferred
Proactive & committed to deliver results
BPO/ITES
ITES / BPO / KPO / Customer Service / Operations
Accounts Receivable,Payment Posting,health care,KPO,Medical billing,Charge Entry,Customer Support, BPO, Call Center Customer Service, Customer Care, Tech Support, Technical Support, Tech Process, Voice Support,
** Good Neutral accent, no grammatical errors & should be able to comprehend well
** Average Slight MTI & may have some grammatical errors but should be able to explain him/her easily
Should have working knowledge of MS office (esp. word, excel & ppt)
Should be open to work in any shifts & travel to different sites per business requirement
CONTACT 998905157 FOR MORE INFORMATION.
Fortune BPO www.manijob.com A leader in business process outsourcing, offering a broad portfolio of core enterprise and industry-specific services. The Company’s approach puts process in the forefront, coupling deep process knowledge and insights with targeted analytics and pragmatic reengineering to deliver an integrated solution. |
sunita
Fortune BPO
9989051577