This will help passive and active jobseekers find better jobs
The Senior Officer for Falcon Fraud Detection is trained to minimize fraud losses through the timely actioning of Falcon alerts. The role holder handles escalations; and is considered the subject matter expert that provides a high level of support to the Team Leader by making recommendations regarding staff performance appraisals and training needs.
The Senior Officer will develop and work on initiatives that have positive impact to the client customers and identify opportunities for improvements with internal processes and procedures.
• Accountable for managing the team operationally on a daily basis
• Takes an active role in the improvement and development of the team
• Deliver what is promised in line with the customer’s expectations
INR 1,00,000 - 2,00,000 P.A. At par with the Industry
Banking/Financial Services/Broking
Banking / Insurance
Fraud
• Have experience in coaching & mentoring team members
• Previous fraud detection role in banking or other large organisations is preferable
• A year’s experience in customer service
• Strong financial and numerical literacy
• Strong written & oral communication skills
• Proficient in MS Office applications and good understanding of telephony/financial systems
Role Location: MDC 100 Building, Eastwood City, Libis, Quezon City, Philippines
Shuttle Services provided for staff with pick up points in Cubao & Makati
Shift Schedule: 24x7 Operations, must be open to rotating & shifting schedules
For interested applicants, you may send your updated CV at mycareer@opening-asia.com
Opening Asia http://www.opening-asia.com Opening Asia is a cross-section of Recruitment Consultants and Business and Industry Specialists that make for a dynamic team that search and match our best-fitting Candidates to our Clients. Opening Asia is a Manila-based company providing service to companies in the Philippines, however, our work extends to the around South East Asia, the Middle East and in the United Kingdom. |
Bruce Lee
Opening Asia
6324701957